Refund Policy

Last updated: 30 January 2026

At ICCNET, we value our customers and strive to provide high-quality services. This Refund Policy outlines the conditions under which refunds may be issued for services or products purchased through https://iccnet.co.in.

1. General Policy

All purchases made on ICCNET are subject to the terms mentioned below. By using our services or making a purchase on our website, you agree to this Refund Policy.

2. Services

ICCNET primarily offers digital services and IT solutions, which may include (but are not limited to) consulting, development, design, maintenance, and subscription-based services.

• Payments made for services already delivered or partially delivered are non-refundable.
• Once a project has been initiated, no refund will be issued for any completed milestone or work already performed.
• Any advance payment or booking amount is non-refundable, unless explicitly stated otherwise in a written agreement.

3. Subscription Services

• Refund requests must be raised within 7 days of the initial subscription purchase.
• No refunds will be provided once the subscription period has started or services have been actively used.
• Renewal payments are non-refundable.

4. Digital Products

All digital products, downloads, or access to online resources provided by ICCNET are non-refundable, as these are delivered instantly and cannot be revoked once accessed.

5. Eligibility for Refund

A refund may be considered only under the following circumstances:

• Duplicate payment made by the customer.
• Payment deducted but service not initiated due to a technical error.
• Service not delivered as per the agreed written scope due to reasons solely attributable to ICCNET.

Refund requests that do not meet the above conditions will not be entertained.

6. Refund Request Process

To request a refund, please contact us with the following details:

• Registered name
• Email address
• Invoice or transaction ID
• Reason for refund request

Email: iccnetk@gmail.com
Phone: +91 9733308349

All refund requests must be made within 7 days of the transaction date.

7. Refund Processing Time

• Approved refunds will be processed within 7–10 working days.
• The amount will be credited back to the original payment method.
• Processing time may vary depending on the payment gateway or bank.

8. Payment Gateway Charges

Any payment gateway, bank charges, or taxes deducted during the transaction are non-refundable and will be borne by the customer.

9. Cancellation Policy

Customers may request cancellation of services by submitting a written request. Cancellation approvals and refunds (if any) are subject to service status and contractual terms.

10. Changes to This Policy

ICCNET reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

11. Contact Us

ICCNET
Website: https://iccnet.co.in
Email: iccnetk@gmail.com